Improving Online Customer Service

Customer service traditionally is a bolt-on feature of a business or even just a reaction to complaints as and when they arrive. With commerce so competitive online, being keenly priced is not enough these days, you need to deliver a great service too. Below, we take a look at some ...

Windows Or Linux Web Hosting

When you want your new website on the World Wide Web you'll need some Web hosting. This proves alarmly complicated when you start to investigate all the different options. If you're at the stage of deciding the domain name for your business then visit my previous article, What Domain ...

Why Accessibility Matters

On the Web Standards Group mailing list this afternoon (GMT) Jo Hawke of Viable Designs left an eloquent message about why accessibility matters and with permission I'm glad to share it with you. Thanks Jo. "I had an accessibility issue just this morning, while trying to ...

What Domain Should I Get?

When you register a domain name you are carving your space on the web. The type of domain you register is very important for several reasons so we need to look at the different types of domains, the kind of names we need and why we need them. What Domain Name ...

A Guide to Ecommerce for Small Business

[from a web designer’s perspective] CVW Web Design is a web design and development company based in West Sussex, UK. If you are a small business that wants to sell items online, it can be quite daunting trying to decide how to implement a website with ecommerce facilities. Every web ...